Advance Auto Parts is a reputable and well-established brand in the automotive industry. With numerous locations and a strong online presence, it is a go-to destination for car enthusiasts and professionals alike. Offering a wide range of automotive parts, accessories, and tools, Advance Auto Parts has built a reputation for providing high-quality products and excellent customer service. The company is committed to helping customers find the right parts for their vehicles, ensuring that they can keep their cars running smoothly. With a knowledgeable staff and a user-friendly website, Advance Auto Parts aims to make the process of purchasing auto parts convenient and hassle-free. Whether it's a battery, an engine component, or a simple accessory, customers can trust Advance Auto Parts to deliver reliable products and expert advice.
Amenities and More
- Kerbside pickup
- Credit cards
- Debit cards
- Transgender safe space
- In-store shopping
- Cheques
- Batteries
Reviews
Wonderful service at this location. When visiting from Georgia needed battery replaced and also cables. These guys were quick to determine the problem and refer me to a nearby shop to work us in and get us safely on the road in a short period of time.
This is the only time this has ever happened to me ever, and I'm bothered by this. I walked into this location to pick up a order gentleman puts my order onto a cart I push the cart out by myself put my items into the car by myself I'm black also. Not even a few minutes later a white lady goes in behind me with a little less than what I have, and the same gentleman puts her things on the cart, and takes it to her car. I'm very disappointed in that. I might also like to add the Lightfoot location has excellent service I have never experienced that with any of the staff there we laugh when I come in for myself, or customers. I've had the privilege of praying for someone at that location in Lightfoot, and it's always been total respect over there. When I drop off my orders the men usually come running to help. It's unfortunate, but I'll never pick up another order from this location. And, I'm sincerely praying for you all.
Very rude staff....had a flat tire and had to get a lug wrench to get bolts off. Struggled so I went back inside to ask if they had a air compressor to get it and they said no...I asked if they could help me dislodge it and the older guy looks at the younger man while the younger man was sitting on the ladder while on the phone and asks if he go outside to see if he could help. Younger man looks up at me and says no. I left! Never will I go back!
Great selection of tools. The representative was quick to answer my questions and was very knowledgeable on all the ins and outs of different cars. I recommend this shop for all your auto needs!
Good people in this store always lending a helping hand whenever I need anything automotive wise. Very knowledgeable and helpful people
Customer service was awful. The manager at this location was rude from the first moment we walked in the store. We didn't appreciate the "That's the way it is. " statement we got several times. And he would not give me the name of his supervisor when I asked. Stark contrast to the friendly and helpful customer service we received at the location in Lightfoot a just a few minutes earlier. We will not be going back to this location. We will go to the friendly location with good customer service in Lightfoot.
They were very helpful.
Michael was the best! Even with a difficult battery install in my car he took it in stride and completed it in much less time if I tried to tackle myself. This is the 2nd battery I have had installed at Advance recently and their service never disappoints.
Location
454 Merrimac Trail, Williamsburg, VA 23185, United States
Hours
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Monday
07:30 AM - 09:00 PM
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Tuesday
07:30 AM - 09:00 PM
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Wednesday
07:30 AM - 09:00 PM
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Thursday
07:30 AM - 09:00 PM
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Friday
07:30 AM - 09:00 PM
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Saturday
07:30 AM - 09:00 PM
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Sunday
09:00 AM - 08:00 PM
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